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    Timothy Medearis commented  · 

    Hi Shirley, this is because by default Esri does not recognize that .accdb extension. InfoAsset Planner can view and import data if it is recognized by ArcMap. For steps on how to access that .accdb extension file for ArcMap access, see the following:

    https://desktop.arcgis.com/en/arcmap/latest/manage-data/tables/connecting-to-a-microsoft-access-database.htm.

    https://desktop.arcgis.com/en/arcmap/latest/manage-data/tables/understanding-how-to-use-microsoft-access-files-in-arcgis.htm

    Tim Medearis, Innovyze Systems Engineer

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